Preston, G., Moon, J., Simon, R., Allen, S., & Kossi, E. (2015). The relevance of emotional intelligence in project leadership. Journal of Information Technology and Economic Development, 6(1), 16-40.
After reading the article, analyze the following scenarios, and choose one to discuss in your case study paper:
Scenario 1: You are an office manager who has recently moved into a new department. It comes to your attention that there is a member of senior management who has been falsifying expense reports for himself and approving falsified reports for his subordinates, resulting in over-payments to employees.
Based on your preferred leadership style, what would be the best way to handle this situation?
What are some effective practices that you would use for leading people and business processes in this situation?
In this situation, what is your role in the decision-making processes that serve to establish an organizational climate oriented to meet business goals?
Scenario 2: You are a newly hired department director, brought on board to help turn around a struggling department. The members of this department are highly educated and are taking steps to improve the professional development of department members. Despite these efforts, they feel they are underappreciated and lack a voice in the direction that the department is moving. You have leadership experience in a variety of industries, but you have never worked in this specific field.
Based on your preferred leadership style, how would you proceed in attempting to align the goals of the organization with the goals of the department? (The goals are actually the same for the organization and the department, but the two groups have different concepts on how to achieve them.)
What are some effective practices that you would use for leading people and business processes in this situation?
In this situation, what is your role in the decision-making processes that serve to establish an organizational climate oriented to meet business goals?
Scenario 3: As a manager, you have two employees who have a difficult time working together. While nothing specifically unprofessional has been done by either one of them, other team members have expressed concern that the differences between them are causing tension and some other team members are having difficulty performing their work. Some have even gone so far as to say that the situation is causing a hostile work environment.
Based on your preferred leadership style, how would you handle this situation?
What are some effective practices that you would use for leading people and business processes in this situation?
In this situation, what is your role in the decision-making processes that serve to establish an organizational climate oriented to meet business goals?
In your case study, be sure to address the following:
Begin the discussion by identifying which of the scenarios you chose.
Include a brief statement as to which of the leadership styles presented in the above article you are most comfortable with.
Explain your top three, in order from most like you to least like you, and explain why you chose them.
Then, answer the questions provided with your chosen scenario.
Use the information provided in this unit to determine which leadership styles you prefer to use when you are in a leadership position (visionary, coaching, affiliative, democratic, pacesetting, and commanding).
Then, considering the above points, how would you proceed with handling the chosen scenario?