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Presented Scenario: An overseas contractor that is a major supplier to Wendy’s Restaurant has recently been revealed as one that operates with poor working conditions for employees (uses child labor, pays low wages, requires long hours, no benefits, etc.).

Examples of each type of corporate communication:

a) Informational Example: When a new product is launched, the public will know nothing about it. Consider the situation when Apple launched the iPad, a totally new class of technology. In order to generate interest, the company first had to tell people about the product.

b) Educational Example: Once the target audience is aware of the new product, they often need to be educated as to why the product could be useful to them.

c) Persuasive Example: Once a new product has become successful, it is highly likely competitors will have entered the market. Communication therefore needs to persuade the target audience to purchase the version that the corporation provides rather than a competitor’s version.

For the assignment, the following critical elements must be addressed:

b) Identify the intended target audience for the internal communication; Employees, Investors, and Board of directors. and then explain why they have been selected as the target audience. Provide justification for selecting the identified target audience. c) Develop a draft communication that could be sent to the identified internal target audience addressing this scenario. Ensure that the appropriate tone and message are communicated in your draft communication.

IV. External Communication:

a) Explain the type of external communication and the purpose for the external communication that you have chosen (i.e., informational, educational, and/or persuasive). Detail your process for selecting the type of communication that will address the scenario. Provide justification as to why the chosen strategy is appropriate for the scenario.

b) Identify the intended target audience for the external communication, and then explain why they have been selected as the target audience. Provide justification for selecting the identified target audience.

c) Develop a draft communication that could be sent to the identified external target audience addressing this scenario. Ensure that the appropriate tone and message are communicated in your draft communication.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92599635

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