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Presentation #1 - Discussion Questions (each question must be answered in at least two paragraphs each)

1. Consider complementary businesses and products and industry convergence. Are there times when attempting to be "all things to every customer" isn't beneficial to the company or conducive to growth? Or should a company always try and expand offerings and services? Explain your reasoning.

2. How has the internet changed Best Buy? How has Amazon changed the way the industry approaches online sales?

3. The consumer electronics industry when analyzed through Porters Five Forces Model made the assumption that the online retailer, is not a substitute, but a competitor (i.e. Amazon to Best Buy), since Best Buy offers e-retailing now. Do you agree? Can you identify any other potential substitutes to this industry or will we have to wait for the next technological (product or service) advancement for a true substitute?

Presentation #2 - Discussion Questions (each question must be answered in at least two paragraphs each)

1. Through online retailers and large department stores, the consumer electronics industry has become more commoditized and price-driven. What room is there for smaller service-based stores in this industry?

2. The threat of online superstores such as Amazon threatens Best Buy's strategic positioning. Could Amazon being solely online offer a comparative advantage to Best Buy?

3. Best Buy has hundreds of stores, showrooms, a very knowledgeable sales team, and price matching. What do you think is stopping them from gaining market share from Amazon?

Attachment:- presentation_2.zip

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