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Prepare a case study analysis on Case 2: "Southwest Airlines 2011" found on page 251 of Marketing Management textbook eleventh edition authors J. Paul Peter and James H. Donnelly, Jr.

Please include;

Statement of the main problem; A problem be defined a gap between where a current state and a desired state.

Statement of alternative solutions.

Alternative solutions for solving the problem.

Alternative solution #1

Advantages-(Describe the advantages of this alternative in 1-2 paragraphs).

Disadvantages-(Describe the advantages of this alternative in 1-2 paragraphs).

You would continue to offer a total of 3-4 alternatives employing the same format as alternative #1.

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Operation Management, Management Studies

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