Point 1 What is leadership? How different types of leaders behave differently?

Point 2 Define communication. How different types of communication matter in organizational working?

Point 3 Write notes on the following.

i) Fayol’s principles of management

ii) Programmed and non-programmed decision making

Point . 4 Describe principles of management in detail with example from library.

Point . 5 Write notes on the following:

i) Qualitative approach of decision making

ii) Quantitative approach of decision making