Please use the following process to answer question 1 and 2:

A. Patient arrives at the clinic and signs-in and checks-in with the front desk.

B. Receptionist enters the patient into the visit system as present and con?rms the contact and insurance information with the patient

C. The Nurse pulls the chart from the ?ling stacks and calls the patient to the exam area and escorts the patient to the exam room.

D. The Nurse interviews the patient regarding symptoms and/or complaints and records into the Nurses/Progress notes.

E. Nurse takes and records vital signs in progress notes and alerts the Physician that the patient is ready to be seen.

F. The Physician examines the patient and records ?ndings in the progress notes.

G. The Physician determines if a prescription, procedure, lab work or a referral is required and completes the necessary paperwork, if applicable.

H. The Physician provides any additional instructions to the patient and concludes the visit.

I. The Physician provides the patient chart to the of?ce staff for re?ling.

J. The of?ce staff re?les the patient chart.

K. The patient pays co-pay and concludes the of?ce visit.

1. Create a meeting agenda to review this process, make decisions about what needs to be changed, and prioritize those changes

2. Design a form for capturing decisions agreed upon by the group.