Please make your response very detailed, yet brief. No more than 110 words. Also, keep in mind, that I work in the custmer service industry, so you must relate to my industry.

Pick a job you have held, and describe it in terms of span of control, delegation, responsibility, authority, and accountability.

Note: The business world offers many varied opportunities to excel in the workplace. As workers we often do not stop to think about the terms listed in this question. The Unity of Command Principle refers to the basic rule that an employee must answer to a single manager and not several. An exception to this rule is the Matrix management concept. Your response here should be easily structured after having experienced the chosen organization where you worked.