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Please limit your response to each question to two to three sentences.

1. Identify two of the characteristics of effective organizations listed on page 27 (Beckhard & Harris) that you can relate to from personal experience. Briefly (max. 2 sentences per example) explain how you have seen these examples as either support for or against the authors' list.

2. Burns concludes that conflict is necessary for change. Do you agree or disagree? Elaborate with an example.

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