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A recent study has shown a solid evidence that happier employees are more productive in the workplace (SGROI, 2015). This study has a total of 700 participants and conducted in Britain by the Social Market Foundation and the University of Warwick’s Center for Competitive Advantage in the Global Economy. The researchers chose participants randomly and either showed them a 10-minutes comedy clip or provided them with snacks and drinks. They then followed up with a series of questions to ensure that the “happiness shocks,” as they’re referred to in the report, actually made the subjects happy. When it was confirmed that they did, the researchers gave them tasks to measure their levels of productivity. The experiment showed that productivity increased by an average of 12%, and reached as high as 20% above the control group. By way of comparison, Dr. Daniel Sgroi, the author of the report, noted that in regards to GDP and economic growth, “rises of 3% or so are considered very large. The researchers also tracked how “real-world shocks,” such as mourning and family matters, affected workers. They found that there was a causal link between unhappiness and decreased productivity that had a lasting effect of about two years. Dr. Sgroi concluded: “Having scientific support for generating happiness-productivity cycles within the workforce should … help managers to justify work-practices aimed at boosting happiness on productivity grounds.”

           A job search engine Indeed.com had done a survey to identify 25 of the biggest and brightest corporations that are going the extra mile to help employees achieve the elusive work-life balance (Smith, 2013). The company that is practicing the culture and commercially successful such as Colgate-Palmolive, Google, Johnson & Johnson, LinkedIn, Apple, American Express, and etc. These companies generally offer a range of perks to build the work-life balance culture such as flexible hours, telecommuting options, family-friendly work environments, ease of access to food and fitness amenities, etc.

            In conclusion, there is a significant correlation between happiness and productivity. Thus, work-life balance programs or policies should be implemented into industry practice to ensure the engagement of the employees and to tap the best talent in the market. It is also in line with the current trend of working preference where most of the employees are moving into a more balanced between life and working style.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92595725

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