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Please go to page 35 of your textbook. Pick one of the Problems presented on the middle of the page and write a short two page paper about this topic, citing at least one major IT magazine or academic review.

Focus on addressing the assignment statement at the end of the question. I am not interested in merely a 'book report', but your short analysis of the issue/problem the book wishes you to address. Thanks.

Please remember this needs to be in your words. No cut and paste, No turning in other's work. Any similarity scores of 30 or more will not be graded.

1.1 Do some online research on the characteristics of software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS). Write a short paper describing the differences between these services and identifying some of the major providers of each type.

1.2 Find and view several YouTube videos on unified communications. Identify the URLs for three that you think do a particularly good job illustrating the characteristics and capabilities of UC systems. Select the one that you think is best and briefly justify your selection.

1.3 Do some online research to find information on several businesses that have benefited from implementing unified communications. Write a short paper describing how/why they are using unified communications and the business benefits that they have realized.

1.4 Do some online research to find information on several businesses that have implemented IPTV. Write a short paper describing how/why they are using IPTV and the business benefits that they have realized.

1.5 Do some online research on MANs and Metro Ethernet. Write a short paper comparing Metro Ethernet to other MAN alternatives that are available for business use.

1.6 Use Skype, Yahoo Instant Messenger, or a similar tool that combines real-time voice, video (Webcam), and chat to establish a communication session with a friend or family member.

Use one or more screen captures to document the convergence of voice, video, and chat for the communication session and paste these to a word processing document in a format (such as .rtf or .docx) that can be opened by your instructor.

Your screen capture(s) should include Webcam windows for yourself and your friend/family member and a window illustrating your real-time chat.

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