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Pick a firm that you believe is particularly good at customer management or supplier management as a basis for creating value. What tools (e.g., certification lists, software, fixing organizational responsibilities, restructuring, etc.) do the company's managers employ to create value through these vehicles? Does the company view its customer management or supplier management process as a "core competency"?

Business Management, Management Studies

  • Category:- Business Management
  • Reference No.:- M9207301

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