Performance objective
You will demonstrate the skills and knowledge required to research, analyse and develop a business plan.

Assessment description
There are two parts to this assessment.

Part A
Use the information provided in the case study ‘Fast Track Couriers' (see Appendix 1) to develop a business plan to support the company's strategic and operational goals. Develop a plan for communicating the business plan to relevant parties.

Part B
Review the completed business plan(see Appendix 2). Analyse the strengths and weaknesses of the plan, and prepare a written report of your findings.

Procedure

Part A
1. Review the information in the case study‘Fast Track Couriers' (see Appendix 1)
2. Analyse and interpret the current business environment, goals and objectives embedded in the case study.
3. Consult with your assessor (assume the assessor is a key stakeholder) and discuss and agree upon performance objectives and measures.
4. Document a business plan to assist the organisation to achieve its goals.
5. Document a plan for communicating the business plan to all relevant parties.
6. Present the business plan to your assessor (assume the assessor is a key stakeholder).

Part B
Business Plan 1:
1. Read the business plan ‘Quality Training' (see Appendix 2)
2. Compare and contrast the business plan against the criteria for effective business plans, as described in your workbook or other reference materials.
3. Compare the strengths and weaknesses of the business plan.
4. Complete a written report, detailing a critical analysis of the strengths and weaknesses of the business plan.
Specifications
You must:
? for Part A:
? submit a completed business plan
? consult with key stakeholder (assessor) and document the outcomes of the consultation
? submit a communication plan
? for Part B:
? submit a completed report, analysing the strengths and weaknesses of the business plan.

Your assessor will be looking for:
? in Part A:
? the business plan includes:
- Table of contents
- Executive summary
- Introduction
- Description of the business (background)
- Business products and services
- Marketing activity - the market
- Business operations - productivity and performance targets for key result areas (in consultation with key stakeholders); include financial and non-financial performance measures; and detail resource requirements, including human resources, capital equipment and other resources required to achieve business goals
- Management and organisational structure
- Proposal
- Financial background - trading to date; and forecasts
- Risks (risk analysis) - include a section on how you will ensure skilled labour is available to implement the plan, such as a recruitment or training strategy; Licensing; and include any permits or licences required
- Conclusion
? Communication strategy: Produce a report or document which covers the following areas:
- The process you used to develop the business plan
- Who are the key stakeholders?
- What information will each person (position) require?
- What are the relevant timeframes?
- How will you communicate this information?
- How will you ensure their understanding of their role in implementing the business plan?

In Part B:
? The report is properly formatted and logically structured.
? Identify relevant strengths and weaknesses of the plan, including discussion on the following areas:
- Compare and contrast with text book structure and layout.
- Comment on quality and relevance of information.
- Comment on quality of information, i.e. did the business plan demonstrate adequate research on competition market conditions?
- Comment on quantity of information - was there sufficient information to determine the likely success of the business in accordance with its performance measures?
- Were the performance measures specific and realistic?
- Was the document well set out, easily understood and pitched at an appropriate level for the reader?
Adjustment for distance-based learners:
? No variation of the task is required.
? A follow-up interview may be required (at the discretion of the assessor).
? Documentation can be submitted electronically or posted in the mail.

Attachment:- Develop and implement a business plan.rar