Performance Management Definitions and Usage Scenarios

Question 1: Define the three broad purposes for performance management (strategic, administrative and developmental purposes), and provide an example of a situation that relates to each purpose.

Question 2: You have just been promoted to manager of your department. Your supervisor has asked that you review the current performance management system measures in place, and make any possible suggestions. Would you enlist input from the employees in your department? Why, or why not? List and interpret the criteria you would use to evaluate the current performance management system.

Question 3: Evaluate the importance of employee feedback from the manager's stand point, as well as, the employee's stand point. Discuss the three approaches managers can take to conducting feedback (tell-and-sell, tell-and listen, and problem solving). In your opinion, what is the approach you would prefer and why?