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PC world Magazine changed its method of rating new products to base scores only on product performance, design, and features, dropping price as criterion, although it will be clearly stated. Their reasoning was "When we used price as criterion, high flying products often got dinged for having higher than average prices, while budget items got a boost on value. Now superior products- those that are well designed, easiest to use, featurerich, and power packed- get our highest rating.

How does this approach relate to the definitionsof quality? Does it help or hinder customers?

Operation Management, Management Studies

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