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Patients arrive at the Medicine Health Clinic at a rate of two per minute. There are four steps to the visit: check in, record vital signs, receive treatment, and check out.

  • Receptionist check in takes 1 minute per patient
  • Nurse takes 2 minutes to check vital sign per patient
  • Doctor spends 10 minutes with a patient
  • Staff member takes 3 minutes to check the patient out.

What is the process capacity in patients per hour?

Operation Management, Management Studies

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