Patient satisfaction survey data for surgical service have, Ask an Expert

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Patient satisfaction survey data for surgical service have been found to vary greatly in following areas: perception of nursing care, staff attitude, food quality, team communication, noise level, room condition, and education regarding the disease process.

1) What tools would you use to interpret the data?

2) How would you display the results of the data anaylsis to your manager?

3) How would you display the results of the data analysis to your staff?

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