Part1

a. If you were assuming the chief executive officer (CEO) position in a hospital and the chief quality officer (CQO) position was vacant, what type of person would you seek to fill the position? Background? Experience?

b. What are the cultural barriers and enablers to achieving a successful quality program?

Part 2

a. Explain your level of openness to trust and how trust has been cultivated or if there is a lack of trust, explain why.

b. How have you earned the trust of others?

c. What role has trust and accountability in leadership played in achieving quality in your organization or one that you are familiar with?