Part I

You will build on the analysis done in the previous weeks to create a quality management plan. Use the three steps of the Shewhart Cycle-Do, Check, Act-to complete your quality management plan.

Tasks:

Create a "balanced scorecard" and a "dashboard" specific to the areas of improvement in your quality management plan to describe performance measurement tools that are broad in scope but summarized in a few key indicators.

Using the selected healthcare operating Week, create a specific dashboard for an operating Week of a healthcare organization.

On the basis of identified weaknesses, the improvement implementation plans, and your knowledge of the Week:

Create four categories of measurement. They must include both clinical and financial categories. Describe the categories and write a justification for each.

For each category, create at least three specific performance measures. For each measure, describe how it is calculated and where the data can be found.

Explain how the performance measures may change if the Week of analysis is the organization as a whole and not a specific operating Week.

Part II

In addition, present a 5-page plan addressing the following quality management plan controls:

Discuss issues to be considered with the implementation of the improvement program.

Staff acceptance of change

Implementation time frame

Discuss issues involved in the collection and analysis of data.

Data collection

Data analysis process

Identify and describe a desired outcome of the quality improvement plan.

Submission Details:

To support your work, use your course and textbook readings and also use the South University Online Library. As in all assignments, cite your sources in your work and provide references for the citations in APA format.

Your assignment should be addressed in an 8- to 10-page document.