Part A: Topic Outline

Prepare a topic outline (no sentences) using the four Roman numeral points shown below. Organize all of your prewriting and scenario information according to those four points. Subdivide as needed. Your outline must show depth of detail, as well as correct format. Remember, you're preparing this outline after you've finished your investigation of the site in order to organize your thoughts for your report. Your first Roman numeral point requires no subdivision; it merely states the purpose of the field investigation and gives the location. For the other points, add appropriate subdivisions and a significant number of details beyond the scenario based on your brainstorming. Remember that if you subdivide a point, you must have at least two divisions. For example, if you subdivide to level 1, you must have at least a 2 as well. You can't subdivide something by one. The following partial outline will guide you, but don't be limited by the capital letters or numbers. Subdivide each level more or less as necessary to incorporate all your ideas.

Revise your outline for clarity and completeness. Make sureyour points follow each other in logical order and address the four Roman numeral points in the example. Make sure the topics within the subdivisions (A, B, C or 1, 2, 3) are of equal importance. Use parallel grammatical structure for each point. Subdivide a point only if you can provide at least two subdivisions. Otherwise, don't break down the point further.

For Point I, did you state the purpose and branch location without subdivision?

For Point II, did you list a variety of specific investigative methods-including with whom, where, when?

In Point III, did you specify causes for each problem and show the impact of the problem on morale and productivity?

In Point IV did you provide clear solutions that address each cause in the same order as you listed in III?

Part B: Informal Field-Investigation Report

Begin a new page in the same Word document. Follow your outline as you draft your informal report using the basic memo format. Use the ABC method for developing paragraphs and the headings shown in the sample field-investigation report in this study unit. Your purpose is to inform the Phoenix executive team about your investigation and recommend solutions for the problems at Roanoke. After providing your purpose statement and location of the branch, use the following along with your outline to write your report.

1. For the Description of Investigation section, describe in complete sentences and paragraphs the ways you investigated the problems to find the causes of each problem and their impact on business/morale. This section must describe a variety of objective, specific methods used, such as interviewing employees and management, survey, attendance records, observation of office, budget review. Use different methods to verify facts and causes-don't use just an employee's word or feeling.

2. In the Results section, write a numbered list of findings using complete sentences in which you fully identify the source of the causes underlying each problem and show the impact of each cause on employee morale/business. Provide a clear analysis of each problem in the scenario- identify the causes underlying each and describe the impact on the company. Don't merely summarize the scenario. By showing the underlying issues connected to specific impact/results, you establish a basis for your recommendations and show you're addressing the root  of the problems. You'll probably need more than one sentence for several of your findings.

3. For your Conclusions section, clearly summarize the primary causes for the problems and their impact on business/morale. Use complete sentences and one or two paragraphs.

4. For the Recommendations section, list detailed solutions connected to the root cause of each problem, which you identified in the Results section. Define specific procedures or processes that Phoenix must undertake to boost morale and profitability. List each recommendation in the same order as the causes you defined in Results. You may use imperative or declarative sentences.