Part 2:

1. What are the key forecasts (financial and nonfinancial) that you should incorporate into your strategic plan based on your long-term objectives and short-term goals? Why?

2. What are the ramifications if one or more of your projections/forecasts do not hold true? What will you do if, during implementation, you find that you overstated your projections?

3. How does sensitivity analysis relate to contingency planning? What are several risk mitigation strategies that you could implement to desensitize these variables?

Part 2:

1. What are key elements of quality management? How are quality imperative and continuous improvement related to strategic and operational control?

2. Explain the differences between implementation controls, strategic surveillance, and special alert controls. Give an example of each.

3. Is it realistic that a commitment to continuous improvement could actually replace operational controls? Strategic controls?