Part 1:

Your workplace has recently experienced issues regarding effective listening. In response, your manager has asked you to provide your coworkers with information to help them boost their listening skills.

Create a presentation, video, poster or pamphlet, with your instructor's approval, that answers the following questions:

Why is listening important?

Why is listening important in the workplace?

What is active listening?

How does one show they are an active listener?

What are some effective listening strategies?

What are some barriers to effective listening?

How might you overcome these barriers?

Part 2:

Respond to the following in your own words:

1. Define communication.

2. What are the major principles of communication, as outlined in Ch. 1 of Human Comunication?

3. Why are these principles important to effectively communicating in the workplace?

4. Describe interpersonal communication, group communication, and public communication.

a. How are these communication types different?
b. How are they similar?
c. How are these three communication types important in the workplace?