Part 1

Describe an example of product quality/safety/recall problem happened at your workplace/you're encountered in your career so far, which should include:

(i) A brief description of the problem(s)

Problems need to include product quality,safety and recall

My workplace manufacturer telecommunication and toy product(i.e. baby monitor, cordless phone, toy product)

(ii) How does it going to affect your work performance, your team and also your company?

Part 2

(a) Analyze the problem by means of improvement tools/methodology, which you think appropriate for solving the problem(s) as described in Part 1.

Please use fishbone diagram and pareto diagram and need to explain the diagram

Fishbone diagram Example
http://www.conceptdraw.com/solution-park/business-fishbone-diagram

Pareto diagram example
http://www.six-sigma-material.com/Pareto-Diagram.html

(b) Propose solutions to solve the problem or to avoid chance of recurrence of the problem.

Written report of around 1000% words+/-10% around 2-3 pages