Part 1: Readiness as a Coach

1. Looking at how your self-reported competencies compared with each other, which ones do youfeel need to be improved the most in order for you to better establish a substantive coachingrelationship with others? Please explain.

2. Similarly, considering the competencies that you ranked as being your weakest, please explainhow these could undermine your ability to accurately identify and assess the causes ofperformance deficiencies in others?

3. Overall, which three or four competency areas do you feel need to be improved the most, andwhy?

4. What specific action-steps can you take personally to improve these?

Part 2: Coaching Engagement

1. Describe a situation in your career where you have experienced or observed a competentemployee or coworker who underperformed on an important task.

2. Then, imagine if you were to see a current employee having a similar performance issue, anddescribe in detail:

a. The specific steps you would take to address the issue and establish a coachingrelationship with them.

b. How you would help the employee to recognize the need to improve, and what specificsteps would you take to help them "unfreeze" (i.e., activate their motivation to change)