Part 1:

Hello Class! For this discussion you can choose which question you respond to. Feel free to respond to both, however only one is required. Please respond to one of the following questions:

Discussion Question 1: What are your thoughts around quantitative vs. qualitative research methods? Can you list pros and cons for each one?

Discussion Question 2: What are the most important characteristics of a good questionnaire?

Discussion Question 3: What are examples of situations where you would use an interview to assess a situation?

Answer each of the following questions:

Provide an example of a situation when you would use a quantitative data analysis technique

Provide an example of a situation when you would provide a qualitative data analysis technique

Who do you admire as an interviewer, why?

Part 2:

Hello Class! For this discussion you can choose which question to which you wish to respond. Please respond to one of the following questions (be sure to properly label the subject line of your post):

Discussion Question 1: Why should we care about ethics and standards?

Discussion Question 2: How can you contribute toward building a more ethical environment?

Questions 3

Answer one of the following questions in an essay of 300 words or less:

Do you believe there are universal codes of ethics that are independent of culture or religion? Elaborate.
Do you work for an organization that has clearly stated ethical standards? If so, how are these disseminated and practiced?
Why do you believe the topic of ethics is important to HPT specialists? What kind of ethical decisions might an HPT specialist be faced with?

Part 3

Hello Class! For this discussion you can choose which question to which you wish to respond. Please respond to one of the following questions:

Discussion Question 1: What is the SWOT analysis process? When would you use it? Why?

Discussion Question 2: Do you take time to reflect? How would you go about selling this concept to a client?

Answer either of the following questions in an essay of 300 words or less:

Describe a situation where you believe using a SWOT analysis would be useful. Explain how you would roll it out.

What is your opinion on the Rapid Reflection model? Do you believe it could be implemented in today's hectic corporate world? Elaborate.

Case Study #1 The PaceTronics Stor

Ideas to consider:

· What technology will you use to solve this problem?
· What will you spend your budget on?
· What kinds of folks will you hire?
· How will you work with your (stressed!) SMEs?
· How will you know when your job is done?

Case Study #2 The SecurOps Challenge

Ideas to consider:

· What technology will you use to get this project off the ground?
· What will you spend your budget on?
· What strategy will you use to roll out the training in such a short time period?
· What does your project timeline look like?
· How will you check for operator competency?
· How will you set up the certification process?

Case Study #3 - The USI Dilemma

Ideas to consider:

· What technology will you use to get this project off the ground?
· What will you spend your budget on?
· How will you get the folks at the different geographies to cooperate?
· What strategy will you use to roll out the training in such a short time period?
· Will you opt for the implementation of the Copy Exactly strategy first? Why?
· What does your project timeline look like?
· How will you check for operator competency?

Case Study #4 - The State University - Turnover Trouble

Ideas to consider:

· What will be the first steps you take to get this project moving (fast)?
· What will you spend your budget on?
· What strategy will you use to roll out the training in such a short time period?
· What does your project timeline look like?
· How will you know you've been successful?

Case Study #5 - The WS Upgrade Challenge

Ideas to consider:

· What will be the first steps you take to get this project moving?
· What will you spend your budget on?
· What kind of training will you provide (blended, web-based, hands-on etc.)
· How will you make use of the SMEs assigned to you?
· What does your project timeline look like?
· How will you know you've been successful?

Case Study #6 - Misbehavior on the Floor - Bad Bunnies

You will need to present your strategy proposal to a Management Review Committee (MRC) who will have the ultimate approval authority for your project.

Case Study #7 - Learning Portal for Teachers

Some questions for you to think about:

- What technology will you use? Will it a simple website or more?
- How will you get teachers to contribute? What if they're not familiar with the technology?
- How will you manage all this information
- Will you allow teachers to upload video, pictures and other media?

Other requirements:

Your presentation should include not just the technology (software and hardware) but also how you plan to get teachers, parents and other community members to use the system and upload information to it. Also, what will your data retention policy be? Will you moderate this space? How will you keep teachers motivated to use this system once the novelty wears off?

What are your longer-term, more strategic thoughts for this project? Could the portal be used for other purposes?

Case Study # 8 - Nuclear Worries

You have not been given an assigned budget yet as the management committee wants to hear your proposal first and decide based on that. Your proposal should include:

- Details on the technology requirements you need
- The people you will need to help you with this project, such as Instructional Designers, SMEs, etc.
- An estimate of how long you think it will take to get this project off the ground and people trained.
- How you will overcome the testing reluctance problem described above
- Total estimated cost for the program
- Success indicators
- Program maintenance

You will need to present your strategy proposal to a Management Review Committee (MRC) who will have the ultimate approval authority for this program.

Case Study #9 the Sav-A-Life Hospital Story

Ideas to consider:

· What will be the first steps you take to get this project moving?
· What technology will you use to get this project off the ground?
· What kind of training will you provide (blended, web-based, hands-on etc.)
· What will you spend your budget on?
· What strategy will you use to roll out the training?
· What does your project timeline look like?
· How will you set up the license and certification tracking process?
· What vendor/model makes sense for the SALH organization? LMS? Corporate University, or Simple education program.?
· How will you know you've been successful?
· How will you know when your job is done?

Case Study #10 Second Life for SL Insurance?

You will need to present your strategy proposal to a Management Review Committee (MRC) who will have the ultimate approval authority for your project.

Case Study #11 Here comes the HD ATM!

What solution would you propose here? What do you think the cost of this solution would be? Could you guarantee zero user errors?

You will need to present your strategy proposal to a Management Review Committee (MRC) who will have the ultimate approval authority for your project.

Case Study #12 Explosives Disposal 101

The command team is in urgent need of this new training package and would like to deploy it as soon as you can have it ready. They have the following questions for you:

- What kind of training would you recommend? CBT? Online? Face-to-face?
- How long will it take for you to get this training ready to deploy?

- What resources do you need to get it to the soldiers on the ground in 8-10 weeks?

o Headcount
o Equipment
o Other expenses?

- How will you measure the effectiveness of your training package?
- How will you deal with the problem of constantly changing IEDs that require different disposal techniques?

You will need to present your strategy proposal to a Management Review Committee (MRC) who will have the ultimate approval authority for your project.

Case Study #13 - School Bus Runners

In essence, drivers need to know the following:

- How to start up the system
- Verify it's working correctly (via a set of diagnostic screens that appear at startup)
- Troubleshoot basic problems that could go from a bad hard drive to a blocked camera
- How to correctly shut down the system at the end of their run
- How to remove the hard drive and upload the data to the TTU server back in the office

You have been hired as a permanent employee of TTU as the company's end-user training director and this will be your first project. The training must be well-matched to your users (mainly working Moms and some retirees), easy to take and should contain some basic testing to ensure users are operating it correctly.

TTU management wants to see a proposal from you that includes the following:

- What modality of training you'll use. In other words, what will the training look like? How will it be delivered?
- How many people do you need to get this training developed and delivered?
- What equipment do you need?
- How long will it take you to develop, pilot and be ready to go?
- How will you ensure that the drivers are using the system correctly?

You will need to present your strategy proposal to a Management Review Committee (MRC) who will have the ultimate approval authority for your project.

Case Study #14 - Managing Managers

The management team is also interested in making sure whatever training you deploy is reusable as the company will be hiring new managers on a consistent basis so it needs to be an ongoing program, not a one-time program.

How will you tackle this? What training delivery modality (ies) will you use?

How will you measure the success of the program

What resources do you need to make it a success?

You will need to present your strategy proposal to a Management Review Committee (MRC) who will have the ultimate approval authority for your project.

MRC Roles:

Here are the different roles you will be assigned during the presentations. Try to think what a person in that role would be concerned about and therefore ask as a result of the presentation:

GM - Is the proposal coherent? Will it fulfill its mission and results based on the problems stated? Can you present this proposal to the executive staff with no reservations?

Finance -As the finance person, your role is to make sure that spending is within the allocated budget. Do you think the proposed spending covers everything? Is the project likely to go over budget?

Employee representative -As a likely recipient of this training - Do you believe that the presented proposal will solve the diagnosed problem based on the strategy proposed? Why?

Training Representative - As the SME, Instructional Designer or Instructor assigned to this program, do you have any concerns? Is the project really executable as presented?