Page 1
1.  What is the primary difference between pilferage and theft?
2.  With ___________, cost objects consume activities, and activities consume resources.
3.  Rate structures deal with three factors. Which of the following is not one of them?
4.  Based on cost, speed, and capacity, which of the following modes is most suitable for high-value, low-volume products (may be perishable or otherwise require urgent delivery)?
5.  All of the following terms have been used to refer to business logistics except:
6. The movement and storage of materials into a firm refers to:
7.  Stocks of goods and materials maintained for satisfaction of demand are known as:
8.  Reorder point (ROP) is defined as the:
9.  International freight forwarders can provide a number of functions. Which is not one of them?
10. Taxes that governments place on the importation of certain items are known as:
11. Which of the following statements is false?
12. Procurement and ________ are viewed as synonymous terms.

13. Logisticians and supply chain managers have a particular interest in ____ taxes.

Page 2
1.  The purpose of ____ zones is to encourage business development in economically depressed portions of a particular city.
2.   ____ refers to materials used for the containment, protection, handling, delivery, and presentation of goods.
3.  The basic unit in unit loading is:
4.  The order cycle is:
5.  In general, there are ____ possible ways to transmit orders.
6.  Spreadsheets represent what general type of information management system?
7.  ____ refer to a network of satellites that transmits signals that pinpoint the exact location of an object.
8.  Which of the following is not a basic type of demand forecasting model?
9.  Successful implementations of collaborative planning, forecasting, and replenishment have resulted in 20 to 30% improvements in forecasting accuracy as well as ____ to ____ % reduction in order cycle times.
10.  A(n) ____ rate simplifies each of the three primary rate factors-product, weight, and distance.
11.  The shipment size that equates transportation charges for different weights and weight groups is the ____ concept.
12.  Throughput refers to:
13.  ____ refers to a process where a product is received in a facility, occasionally married with a product going to the same destination, and is then shipped at the earliest time, without going into longer-term storage.

Page 3
1.  How can advances in technology and communication influence the facility location decision?
2.  Discuss the relationship between automatic identification technologies and point-of-sale systems.
3.  Discuss the drawbacks of EDI.
4. Forecasting accuracy refers to the relationship between actual and forecasted demand, and accuracy can be affected by various considerations. What is one of the challenges with the analog technique?
5. Distinguish between warehouses and distribution centers.
6.  Why is there a high risk associated with implementing Distribution Resource Planning (DRP)?
7.  How are carriers legally classified?
8.  What is pick-to-light technology?
9.  Examine the role of labeling in logistics management. Why is it needed, how is it used?
10. Examine the order picking and assembly operations. Assess how and why they are needed.

11. Compare and contrast the the trade-offs between price and service possible during rate and service negotiations.