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Organizations that do not arrange for correct upward communication systems to include positive and negative comments, will pay a considerable price. In particular, the quality of decision making by the top management team suffers, and this has a detrimental impact upon the whole organization (Tourish, 2003). Leaders must understand the importance of this type of upward communication. It is important that employees feel comfortable going to upper management with issues, concerns and suggestions. Communication should not only be from the top down.

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Business Management, Management Studies

Category:- Business Management
Reference No.:- M92633541

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