Organization selected for the project is a Pharmaceuticals company. I want help in finding information for section six (Measurement process) and seven (Improvement process). If you could provide me some ideas and push me in right direction, I would greatly appreciate it.

Select a health care organization and write a plan for what you consider to be an ideal performance management system. You are to turn in an outline of the presentation in Week Three and the presentation in Week Five. Be sure to include the following elements in your presentation:

1. Organization's mission statement

2. Standards and scope

3. Government regulations and accreditation organizations' influence

4. Findings of a Quality Director's functions, roles, and challenges through an interview (please use the consent form provided in the Materials section of the resource page)

5. Performance awareness

6. Measurement process

7. Improvement process

8. Any specific framework or approach used, and how results are communicated