ORGANISATIONAL CHANGE

ASSESSMENT ACTIVITY: CASE STUDY & POWERPOINT PRESENTATION

BRIEF

As a business management consultant, one of your specialities is to act as a ‘Change Agent' which is a person who plans and implements positive changes to any client organisation that needs your services.

As part of your wider business operations, you are constructing a ‘Rationale for Change' which will explain to any prospective client organisation what is involved in a change management process before they engage your services.

As all change programs follow a similar process (which is then customised to suit the individual organisation) you will be ‘formulating the rationale' (the explanation) for planning and implementing a generic change program which then can be adapted and customised for the individual client.

ASSESSMENT REQUIRMENTS

In your rationale, you will explain the entire process from inception to conclusion and produce a report of your own design that encompasses (in order as listed below):

- An overview of what strategic management is.
- What are Mission, Vision and Values and why are they important when considering the strategic direction of the firm or organisation?
- What is ‘Organisational Change'?
- Why is organisational analysis important in understanding and developing organisational change?
- Why must managers complete an analysis of an organisation's current state to determine requirements for organisational change?

- What are the four key elements we can use to analyse the internal environment of the business or organisation. Please provide a short explanation or examples for each of these.
- What is ‘trends analyses'?
- What are some of the tools, at least three (3) examples, that can assist with trends analysis and how are they completed? (Please be sure that one of your examples relates to Michael Porters Five Forces Theory)
Please advise Jaques on :
- Any appropriate changes to company structure
- How he might have more control over the recruiting high quality staff.
- People and Culture practices
- Financial Management
- Who would be affected by the changes?
- What are your recommendations are?

The following questions should all be answered using the above case study as the basis for your answer.

Please note there is no one right answer, and there are a number of strategies that you might develop for Jaques.

Your answers must simply based on the particular strategy you have recommended or more general ideas and concepts that relate to strategic and change management.

1. What is a value chain?

2. Please develop a value chain for Best of French.

3. What is the ‘Vision for Change' and what would you suggest is the Vision for Change for Best of French?

4. Who should be included in developing the change management planning and implementation?

5. Why is it important that managers engage other relevant managers to review identified change requirements?

6. Why is it important that organisations identify change goals and clearly define these goals in their change management strategy? What change goals would you recommend?

7. How could a priority management matrix assist with determining the priority order of change requirements? What do you think are the key priorities for Best of French?

8. Explain the benefits of consulting/utilising a change specialist

9. What are the three (3) models of consulting and what are their advantages and disadvantages?

10. There are a number of change management theories. Please describe two of these.

11. What other plans should be incorporated into a change management plan?

12. How important is risk analysis and how should this be carried out? What are the key risks that you can identify for the change management plan for Best of French?

13. Questions for the organisation to consider when identifying the need for strategic change.

14. What are the key objectives that you would suggest for Best if French?

15. Innovation is very important in strategic management and also in change management. How does an organisation foster an "Innovation Culture"?

16. Resistance to change can be a major barrier to the success of a change management program. What are some of the ways that this resistance can be minimised and overcome?

17. An explanation of the planning process to introduce and facilitate a change program (i.e. a Change Management Project Plan including communication plans, education plans, resources, timelines and evaluation strategies over a 6 month period).

RELEVANT INSTRUCTIONS

1. The analysis and strategy demonstrates a knowledge and understanding of relevant change management or industry theory.

2. Evidence of critical thinking in preparing the responses for the Change Management plan

3. The strategy is incisive and includes a concise, relevant treatment of the issues and addresses the assessment criteria.

4. The strategy critically discusses and analyses the topic, range statement, performance criteria and foundation skills of the unit descriptor

5. All sources are referenced consistently and comprehensively using the APA referencing system as prescribed in the subject description/outline.

6. Use of language is appropriate to academic writing, the industry context, Change Management themes, concepts and the assessment criteria

7. The responses are succinctly and clearly written or presented in English

8. Overall presentation is professional including spell and grammar checked judicious use of headings, font size, layout etc.

9. The ‘Rationale for Change' Report is to be word processed, length 2500 words minimum.

Attachment:- Assessment Activity.rar