Organisational Change and Development Business Report - Change Proposal
Commercial For-Profit College Case Study: Apply knowledge gained during lectures and develop a business change proposal
Background information:
Put yourself in a position of an external change agent who has been hired by senior management of an international for-profit college to oversee major organisational change. Imagine the following areas have been identified as areas for improvement:
environmental sustainability
- printing cost
- water consumption
- energy consumption
errors in databases
- student records
- employee records
- financial records
communication
- between departments
- between management and employees
- between peers
IT infrastructure
- ICT hardware
- LAN and wireless network speed
- photocopy machines used within the business
student engagement and pass rate
- low attendance
- low pass rate
- high plagiarism
Objectives to be achieved at the college by the end of 2017:
- reduce printing cost by 50%
- reduce water consumption by 40%
- reduce energy consumption by 25%
- reduce errors in student and employee records by 99%
- reduce errors in financial records by 100%
- create culture of openness and transparency
- improve written communication between departments, and written as well as oral communication between management and employees
- improve interaction, sharing of knowledge and information, as well as openness, transparency, and oral communication between peers
- upgrade ICT hardware
- upgrade LAN and wireless network
- upgrade photocopy machines used within the business
- achieve student attendance of 90%
- achieve pass rate of minimum 75%
- minimise plagiarism to 0%
Your task is to:
- brainstorm how research could be conducted and relevant data collected and analysed - data to identify root causes of the problems (speak to your lecturer to get direction how this could be done)
- provide solution to each problem supported by literature review and real-world examples you are aware of, case studies, business reports, etc.
- develop a business change proposal for the international college management
Suggested structure of the report:
- Executive summary
- Table of contents
- Introduction
- Objectives to be achieved
- Scope and limitation of the report
- Background information (issues identified and analysed)
- Proposed operative suggestions for each problem identified and analysed, supported by literature review and real-world examples, case studies, business reports
- Potential risks identified for each operative suggestions provided; mitigation strategy for each risk provided; alternative suggestions (Plan B) provided
- Implementation plan / Action Plan provided
- Conclusion
- Recommendations for further development of the international college
- References
Attachment:- Action Plan Example.rar