Order Processing

All sales are credit sales, which are subject to the approval of Ed. Ed approves credit based on his "gut" feeling for each individual case and on the opinions of his bowling buddies. Generally, Ed wants to make the sales and few orders are not approved. In the few cases where Ed does not approve the credit, he marks his copy of the sales order accordingly. He makes one copy of all of the disapproved orders and two copies of the approved orders. He sends the one copy of both the approved and disapproved orders and all of the original orders to Mary. He sends a copy of the approved orders to the twins so they can fill them.

Mary prepares a report for each salesperson listing both the sales orders turned down for credit and the approved sales and sends the reports along with the marked approved and disapproved sales order to the salespeople. The salespeople notify customers of disapproved credit and then throw the reports and sales orders in their car trunks or wastebaskets. Mary files the copies of the approved orders until a shipping notice is received. Mary throws the copies of the disapproved orders away.