One of the factors that promote Passive/Defensive Cultural Norms, which include avoidance, at the worker level is goal setting. Goals that are stated in unclear or ambiguous terms or goals that are only marginally accepted by the worker result in avoidance behaviors. Have any of you had experience with being given unclear goals? How did you respond?

If ABC wishes to reduce this culture, what change initiatives might they employ? In fact, goals that are jointly set by managers and employees, are challenging but realistic, and are accepted by those responsible for accomplishing them are factors that encourage Humanistic - Encouraging Behaviors. Can you see how these factors interrelate?