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One of the challenges confronting doctors is to open up lines of communication with their patients. One doctor laments, “People put us on a pedestal. They see us as angels, and this makes communication difficult. They don’t ask questions or express their concerns. But we make mistakes like anyone else.” In communication with their patients, what is one specific thing doctors might do to level the playing field and promote more open, honest communication?

Operation Management, Management Studies

  • Category:- Operation Management
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