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On April 20, while visiting her daughter and son-in-law, Michael Dowdell, Carol Farrow asked Dowdell to fix her car. She gave him her keys, attached to which was a small wallet containing her debit card. Dowdell repaired her car and returned the keys. Two days later, Farrow noticed that her debit card was missing and contacted Auburn Bank, which had issued the card. Farrow reviewed her automated teller machine (ATM) transaction record and noticed a large amount of cash had been withdrawn from her checking account on April 22 and April 23. When Farow reviewed the photos taken by the ATM cameras at the time of the withdrawals, she recognized Dowdell as the person using her debit card. Dowdell was convicted in an Alabama state court of the crime of fraudulent use of a debit card.

What procedures are involved in a debit-card transaction?

What problems with debit-card transactions are apparent from the facts of this case?

How might these problems be prevented?

Fully discuss and submit your answer.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91767345

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