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Objectives: To evaluate students' ability to write simple and conversational English for effective communication. It will test students both subjectively and objectively.

Instructions:

1. Late assignments will not be accepted.

2. Plagiarism will never be tolerated. Plagiarism occurs when a student uses work done by someone else as if it was his or her own.

3. If the submitted assignment does not compile or run it will not be accepted.

Q1- Choose the correct answer.

1-__________ refers to messages sent over computer and includes everything.

  • Voice- mail
  • E-mail
  • Faxes
  • Groupware

 2- Each e-mail system uses a _________ that describes the structure of the message.

  • Subject
  • Text
  • Protocol
  • None of the above

3- ___________ is a large group of computer networks connecting individuals and groups to services and information.

  • E-mail
  • Teleconferences
  • Internet
  • Mail box

4- _________ allows a supervisor to manage the workflow of a department in computer.

  • Internet
  • Voicemail
  • Groupware
  • CD- Rom

5- People write _________ letters that are for information when they want to know more about a product or services.

  • Inquiry
  • Order
  • Friendly
  • Personal

Q2- Give your understanding how e-mail works.           

Q3- Write an inquiry letter to the supplier of computer equipment and request the following information.                                                                          

1- What different modals are available.

2- Special feature of each model.

3- Estimated price of equipment.

4- Service policy.

5- Noise level when in operation.

6- Discount.

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