Introduction to Hospitality

Question 1

The front office is the hub of communication for the hotel. The guests drive the communication as their actions trigger most communication. Describe how and for what purposes the front office and other areas in the Rooms Division communicate

Question 2

Explain how the different areas of the Food and Beverage Division contribute to the overall success of a full service hotel operation

Question 3

Identify a restaurant in your neighborhood and identify its catchment area. How many potential guests live and work in the catchment area?

Question 4

In a casual Italian restaurant, sales for the week of September 15 are as follows: Food sales $ 10,000

Beverage sales $2,500

Total $ 12,500

A. If the food cost is 30 percent, how much did the food actually cost?

B. If the beverage cost is 25 percent of beverage sales, how much did the beverages cost?

C. If the total labor cost is 28 percent, how much money does that represent and how much is left over for other costs and profit?