Night Tran Construction Corporation specializes in making small power plants, mostly for utility firms. The firm was awarded a contract approximately two years ago to make such a power plant. The contract stated a project duration of three years, after which, a 1 percent penalty would be invoked for each additional month of construction. Project records indicate the utility plan is only 50 percent completed and is encountering continuing problems. The owner of Night Tran Company, concerned over the potential losses, investigated the project and found the following: There was an excessive number of engineering design changes; there was a high work rejection rate; and the project was generally understaffed. As a result, she directed the project manager to develop a better system of project control and present this method to the board members in one week.

Questions: If you were the project manager, what characteristics would you be looking for in the new control system? Will a new control system be adequate for the problem? Will it control scope creep? Explain.