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Netflix would be an example of which of the following approaches to managing customer induced variation?
Cost penalties
Uncompromised reduction
Classic reduction
Classic accommodation
None of the above

Which most closely matches the association for operations management definiton of logistics?
Moving stuff
The art and science of obtaining, producing and distributing materials and products in the proper place in the proper quantity
What can Brown do for you the world delivered by 10am when it positively absolutely has to get there

Operation Management, Management Studies

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