Multiple Choice Quiz

1 The field of organizational behaviour encompasses:

A) how people interact at social functions.

B) what people think, feel, and do in and around organizations.

C) how component parts of machines work.

D) why humans should be replaced by robotics.

E) how organizations act with each other.

2 Organizations are best described as:

A) groups of buildings in which people are paid from the same budget.

B) groups of people who work interdependently toward some purpose.

C) closed systems that operate without consideration of space, time, or people.

D) any entity that can exist without the need to acquire knowledge.

E) physical structures with observable capital equipment.

3 An important reason for studying organizational behaviour is to:

A) understand and predict behaviour.

B) influence behaviour.

C) enhance organizational results.

D) All of the above.

E) Only 'a' and 'b'.

4 Organizational behaviour concepts should be studied by:

A) Marketing students.

B) Computer science students.

C) CEOs of companies.

D) Human Resource Managers.

E) everyone in the workforce.

5 According to the text, which of these is NOT an organizational behaviour trend?

A) Globalization

B) Increasing command-and-control management

C) Workforce diversity

D) Evolving employment relationships

E) Virtual work

6 When an organization extends its activities to other parts of the world, it is engaging in:

A) securitization.

B) globalization.

C) domestic operations.

D) privatization.

E) unionization.

7 All of the following are "primary" dimensions of workforce diversity, EXCEPT:

A) gender.

B) sexual orientation.

C) education.

D) race.

E) mental/physical qualities.

8 Which of the following is a "secondary" dimension of diversity?

A) Age

B) Ethnicity

C) Gender

D) Income

E) All of the above

9 What was the top indicator of achieving career success, as identified by 1000 Canadians in a recent survey?

A) Work/life balance

B) Salary level

C) Level of responsibility

D) Challenging job

E) Loyalty of people reporting to them

10 The evolving employment relationship in which people are expected to continually develop their skills to remain employed is:

A) virtual teams.

B) social responsibility.

C) employability.

D) globalization.

E) knowledge management.

11 Any job in which the individual does not have an explicit or implicit contract for long-term employment or in which minimum hours of work can vary in a non-systematic way is called:

A) outsourcing.

B) telecommuting.

C) grafting.

D) a network structure.

E) contingent work.

12 Which of the following is NOT a conceptual anchor in organizational behaviour?

A) Employability anchor

B) Multidisciplinary anchor

C) Open systems anchor

D) Multiple levels of analysis anchor

E) Contingency anchor

13 Teams whose members operate across space, time, and organizational boundaries and are linked through information technologies to achieve organizational tasks are referred to as:

A) network organization teams.

B) virtual teams.

C) open systems.

D) independent teams.

E) knowledge management teams.

14 An organization's moral obligation toward all of its stakeholders is referred to as:

A) ethics.

B) values.

C) work/life balance.

D) corporate social responsibility.

E) All of the above.

15 The anchor of organizational behaviour based on researchers' belief in the value of studying organizations through the use of scientific and qualitative methods is the:

A) multidisciplinary anchor.

B) systematic research anchor.

C) contingency anchor.

D) closed systems anchor.

E) open systems anchor.

16 Which of these phrases best reflects the contingency approach?

A) "Face time"

B) "Open system"

C) "The right thing to do"

D) "Evolving employment relationships"

E) "It depends"

17 Organizational events are usually studied from which of these three levels of analysis?

A) Team, global, and organizational

B) Contingency, universal, and systematic

C) Acquisition, sharing, and use

D) Team, individual, and organizational

E) Virtual, real, and hypothetical

18 OB scholars tend to view organizations as:

A) open systems.

B) closed systems.

C) impermeable solid systems.

D) non-systems.

E) Subsystems.

19 Which anchor of organizational behaviour is reflected in the following statement? "A company is a living organism."

A) Multidisciplinary anchor

B) Systematic research anchor

C) Contingency anchor

D) Closed systems anchor

E) Open systems anchor

20 Which of the following specifically includes the components of human, structural, and relationship?

A) Knowledge acquisition process

B) Open systems

C) Organizational memory

D) Intellectual capital

E) The three reasons for studying OB

21 Intellectual capital is the sum of an organization's:

A) human capital, structural capital, and relationship capital.

B) human capital, invisible capital, and relationship capital.

C) human capital, structural capital, and stock capital.

D) knowledge capital, structural capital, and relationship capital.

E) structural capital, relationship capital, and organizational capital.

22 Which of the following refers to an organization's ability to recognize the value of new information, assimilate it, and apply it to commercial ends?

A) Knowledge sharing

B) Absorptive capacity

C) Intellectual capital

D) Knowledge management

E) Communities of practice