Multiple Choice Questions

1. Number of positions filled and job performance are examples of __________ staffing metrics. 

A. cost

B. timeliness

C. outcomes

D. reactions 

2. One of the key customers of the staffing system is _________. 

A. the CEO

B. job applicants

C. society

D. the industry in which the company operates 

3. Records should be created for which of the following purposes? 

A. legal compliance

B. use in staffing decisions

C. justification of staffing decisions

D. all of the above are correct 

4. What proportion of disputes that begin the EEOC mediation process are eventually resolved through mediation? 

A. fewer than 10%

B. more than 10%, but fewer than half

C. more than half

D. the EEOC has no mediation procedure

5. What is the primary difference between mediation and arbitration? 

A. Arbitration is generally more time consuming than mediation

B. Arbitrators only consult with both sides, whereas mediators issue a binding decision

C. Mediation typically involves at least four parties

D. Mediators only consult with both sides, whereas arbitrators issue a binding decision 

6. Which of the following must report to the EEOC annually? 

A. all employers

B. private employers with over 100 employees (50 for federal contractors)

C. private employers with over 1000 employees (500 for federal contractors)

D. only organizations with federal contracts

7. Recent court decisions suggest that _______ is essential for most organizations. 

A. affirmative action

B. employee termination insurance

C. training in employment discrimination

D. none of the above

8. In ______________ a neutral person investigates a complaint and develops findings that may be the basis for resolving an employee complaint. 

A. mediation

B. arbitration

C. fact finding

D. peer review

9. In ______________ a neutral person conducts formal hearing and issues a decision that is binding on the parties. 

A. mediation

B. arbitration

C. fact finding

D. peer review

10. Flat pay rate job offers are least appropriate for _______. 

A. situations where applicants have very dissimilar KSAOs

B. jobs with a plentiful supply of applicants

C. situations where management desires to avoid inequities in starting pay among new employees

D. jobs where applicants have KSAOs of similar quality 

11. Terms and conditions that the organization states the employee is entitled to upon departure from the organization constitute _________. 

A. pay rates

B. health benefits

C. severance packages

D. life insurance 

12. Long-term variable pay plans provide employees ownership opportunities as the value of the organization increases are applicable only in the ____. 

A. public sector

B. private sector

C. technology sector

D. none of the above

13. Which of the following is true regarding long-term variable pay? 

A. Stock options qualify for special tax treatment for employees.

B. Small public organizations are more likely to provide stock options than large public organizations.

C. Stock options guarantee a fixed rate of return on investment.

D. None of the above 

14. Studies of job seekers graduating from hotel administration and engineering programs showed that job offers involving _____ are seen more favorably. 

A. pay contingent on performance

B. pay raises based on group performance

C. a flexible benefits package

D. pay pegged to skills

15. A _____ is a right to purchase a share of stock for a predetermined price at a later date. 

A. stock option

B. profit share

C. realized dividend

D. mutual fund

16. A temporary pay premium added to the regular base pay of an employee to account for a temporary market escalation in pay for certain skills in extreme shortage is called a(n) ____________. 

A. hot skill premium

B. tight labor market adjustment

C. key skill premium

D. none of the above 

17. ______ prohibit current or departing employees from the unauthorized use or disclosure of information during or after employment. 

A. Non-compete agreements

B. Retainers

C. Confidentiality clauses

D. Mixed-motive contracts

18. Non-compete agreements should be drafted in such a way that they cover ____. 

A. high-value employees

B. experienced employees

C. all employees

D. only managerial, technical, and scientific staff

19. Which of the following elements are required for a contract to be legally binding and enforceable? 

A. offer

B. acceptance

C. consideration

D. all of the above

20. Consideration in a contract entails __________. 

A. evidence that both parties agree to the terms as offered

B. a polite exchange of information

C. the exchange of something of value between the parties to the contract

D. none of the above