Multiple choice assignment on operations management

1) The Gen Y workers indicate that they work hard, strive to be successful, and want to become millionaires by the age of 30 or 40. This is an example of a(n) _______________.

need for affiliation, openness to experience, need for power, external locus of control, need for achievement

2) The baby boomers don't understand how Gen Y workers can ignore seniority. They feel that Gen Y employees think if they work hard for six months, then they deserve the same rewards as those who have put in much more time. This difference in belief about work behavior reflects a difference in ______.

locus of control, terminal values, instrumental values, generational values' operational values

3) Employers are trying to adapt to Gen Y rather than make Gen Y adapt to them because boomers are going to retire soon, creating a shortage of workers. Which of the following traits will help managers adapt to the values of the new workforce?

High levels of negative affectivity; Low levels of agreeableness; High self-esteem; High levels of openness to experience; Need for achievement

4) Gen Y workers want to introduce a lot of change but feel the boomers are set in their ways and reluctant to change. This could represent a difference in which of the Big Five personality characteristics?

Extraversion; Conscientiousness; Negative affectivity, Openness to experience, Agreeableness

5) Anya Kamenetz, the author of Generation Debt said that Gen Y-ers are raised to be and raised by individualists. This makes them more ambitious. This is an example of ______ values.

Operational; Terminal; Conscientiousness; Self-esteem; Instrumental

6) Gen Y-ers are tech-savvy and are often told that they are the smartest generation. This contributes to Gen Y-ers high degrees of _________.

job satisfaction; need for achievement; openness to experience; self-esteem; need for affiliation

7) The flexibility provided to Deloitte workers by such things as Smart Space and telecommuting is one way to promote _________.

organizational citizenship commitment; organizational culture; self-esteem; openness to experience, organizational commitment

8) Gen Y-ers desire a more collaborative approach to working and resist traditional corporate hierarchy. This is an indication of high __________.

extraversion, self-esteem, insecurity' need for affiliation, need for achievement