Module Title: System Modeling / System Analysis and Design

Learning Outcome

1. Describe the purpose, structure and scope of a traditional methodology

2. Identify the framework of activities associated with the chosen methodology and describe how the techniques are used together to develop a system

3. Demonstrate, apply and document to the appropriate standards, the key techniques of analysis and design

Assgnment Detalls

A group report detailing the proposed logical system for an airline booking system described on page 4. The following must be included in the report.

1. A Process Model comprising of
- A statement of aim and objectives of the system
- A Context Diagram
- A set of Dataflow diagrams of level 1 and level-2 depicting the current system including
- External entity definitions
- Dataflow descriptions
- Data store contents
- Process descriptions

2. A Data Model detailing the data structure required to support the current information and process requirements comprising of:
- An Entity Relationship Diagram
- Entity Descriptions
- Appropriate attributes for each entity indicating primary and foreign keys
- Specify the optionality, cardinality and nature of the relationships between entities

3. Class Diagram
- Identify the main classes and represent these in a UMt class diagram
- Identify methods and attributes for each class in the class diagram
- Identify relationships between classes

4. Construct a High - level Use Case Diagram

Identify main actors

a. Identify main functions

Airline Booking System

An airline booking system is used to book the tickets in the corresponding airlines. It contains airline schedules. fare tariffs, passenger reservations and ticket records. The passengers can book their air ticket by the two types of booking methods. The first type is booking directly through Internet or mobile application in corresponding airlines. The second type is booking indirectly through the travel agencies. There are seven sub-systems namely the computer booking system, the global distribution system, the flight operations system, the crew management system, the catering system, the customer care system and the administration system.

The computer reservation system is used to book a particular airline which interfaces with the global distribution system.

The global distribution system supports travel agencies and other distribution channels in booking most mapr airlines in a single system.
The flight operations system is responsible for keeping track of all flights in operation and also controls, monitors and schedules the flights according to the timing.

The crew management system provides support for the passengers such as scat arrangements, serving meals. and also the passenger needs.

The catering system provides meals for the passengers There is a selection of special meals available t accommodate any passenger who has specific medical or dietary needs, religious requirements or specie requests.

The customer care system can be used by the customers to enquire about ticket reservations, check-in, traffic. operations, baggage services and flight services. This system maintains all the enquiry details to store in t database and then they sent back the details to the administration system to fulfill the customer needs

The administration system maintains the flight operations system, the crew management system and the catering system.

An airline inventory contains all flights with their available seats. The airline inventory is generally divided into two types of service classes namely business class and economy class. The passenger accesses an airline inventory through an availability display. It contains all offered flights for a particular country with their available seats In the different booking classes. This display contains flight name, code, originating flight terminal and destination terminal, along with stops in between, number of seats booked/available seats between two destinations. The passengers make the reservation according to their needs. Reservation details and special service requests are transferred to the flight operations system, to the crew management system and to the catering System.

The passengers pay the fares to airlines or travel agencies by credit cards or debit cards and then the ticket will be issued. The ticket information contains the ticket number, departure and arrival, the fare and tax components of the ticket price. All the ticket information is stored in the database.