Module- SLP

Excel and Problem Scoping

The initial phase of Creative Problem Solving is often referred to as Problem Scoping. This process establishes clear requirements for creating a viable final solution. It often is initiated by the identification of a need or issue. This part of the problem solving process focuses on the issue/need by gathering and analyzing information. In other words, you will clearly define what needs to be done prior to creating an effective solution.

This SLP will help you practice your problem scoping skills by completing a clear, focused Problem Scoping Document. This will provide a clear problem definition and target for solution development.

Problem Scoping Assignment Instructions:

As you complete problem scoping phase, your proposed document will include the following information:

• Develop a Problem Statement.
• Determine any potential constraints,
• Determine the criteria
• Identify the stakeholders
• Develop a procedure for gathering data prior to decision making.

Be sure to thoroughly complete and submit the Problem Scoping Document.

Steps:

1. Select a problem from either: Performance Management or Compensation Case

2. Determine what questions you would ask yourself:

1. Scope of the problem - Part of the Problem Statement.
2. When and where the problem occurs - Part of the Problem Statement.
3. Impact - Part of the Problem Statement.
4. Identify two criteria related to the problem statement that you created.
5. Who is directly involved with the problem? Stakeholders?

3. Determine how you would gather data.