·What are the organization's vision and mission?

·How is the organization governed and staffed?

·What are some of its key stakeholders, those that have influence on an organization?

.How do these stakeholders influence the organization?

·What community collaborations and marketing and public relations strategies does the organization employ?

.Why are these collaborations important to the organization and the community?

·How does the organization demonstrate the valuing of diversity?

·What environmental trends - political, economic, social, and technological - are they facing? How well is the agency managing these trends and forces?