· Decision Making Steps

· Decision Making Worksheet

200-words Discuss your impression of the simulation and the findings you have recorded on the three documents listed above.

Problem-Solving Tools and Techniques
Affinity Diagram
Bar Chart
Benchmarking
Brainstorming
Cause-and-Effect (Fishbone) Diagrams
Cause-and-Effect Diagram with Addition of Cards
Check Sheets
Criteria Matrix
Control Chart
Decision Tree
Flow Chart
Following the Rules
Force Field Analysis
Group Think
Histograms
Imagining
Importance Weighting

Influence Diagram
Intuition
Line Graph
Metaphorical Thinking
Mind Mapping
Multivoting
Nominal Group Technique
Pareto Chart
Pie Chart
Plan-Do-Check-Act Cycle
Provocation
Run Chart
Requirements Analysis
Scatter Diagram
Starbursting
Value Analysis
Venn Diagram
Visualizing

Decision Making Steps
Framing the problem
Evaluating the decision
Making the decision

Decision-Making Worksheet

Framing the Problem

1. Identify the problem.

2. Define criteria, goals, and objectives.

3. Evaluate effects of the problem. Making the Decision

4. Identify causes of the problem.

5. Frame alternatives.

6. Evaluate impacts of alternatives.

7. Make the decision.

8. Implement decision.

9. Measure impacts.