· Question 1

A manager's ____ skill is demonstrated in the way a manager relates to other people.

· Question 2

Which of the following refers to the amount of resources used to achieve an organization's goal?

· Question 3

Which of the following are responsible for the entire organization?

· Question 4

Which of the following is often considered the "father of the quality movement?"

· Question 5

____ is a process whereby companies find out how others do something better than they do and then try to imitate or improve on it.

· Question 6

____ focuses on managing the whole organization to deliver quality to customers.

· Question 7

The involvement culture has a(n) ____ focus on the involvement and participation of employees to rapidly meet changing needs from the environment.

· Question 8

If a company emphasizes that "no purchase is complete until the customer is satisfied," then it's

· Question 9

Culture can be defined as

· Question 10

The ____ is a single European currency that replaced 12 national currencies and unify a huge marketplace.

· Question 11

Which of these reflects a cultural preference for cooperation, group decision making, and quality of life?

· Question 12

Which of the following is an entry strategy in which the organization maintains its production facilities within its home country and transfers its products for sale in foreign markets?

· Question 13

Which ethical approach are companies citing to justify their policing of employee's personal habits on and off the job, such as alcohol and tobacco consumption?

· Question 14

Which of the following stages is the stage of personal moral development in which an individual develops an internal set of standards and values?

· Question 15

Statements that define fundamental values and reference organizational responsibilities, products and employees are often called ____.

· Question 16

At which stage of growth is the company if it is solidly based and profitable?

· Question 17

The key problem, at the ____ stage of growth, is how to grow rapidly and finance that growth.

· Question 18

A(n) ____ has a legal life of its own.

· Question 19

A project is an example of a

· Question 20

____ is primarily responsible for operational goals/plans.

· Question 21

____ is the final step in the MBO process.

· Question 22

Which of the following portfolio categories is made up of poor performers who command only a small share of a slow growth market?

· Question 23

The plan of action that prescribes resource allocation and other activities for dealing with the environment and helping the organization attain its goals is known as a(n)

· Question 24

____ refers to the use of managerial tools to direct resources toward the achievement of strategic goals.

· Question 25

Which of the following lists the strategic management process in proper order?