· Discuss the content of the conversation. What was communicated in the conversation, and who were the communicators?

· Which style best describes the method of communication you and the other person used throughout the conversation? Explain why you selected those styles.

· How would the conversation have been different if you had used each of the different styles of communication? Explain each style and how the conversation would have been affected due to the differences.

· How did the business setting affect your style of communication?

· Explain each element of the transactional communication process and then describe each element as it relates to your conversation. For example, who was the sender? What was the context of your conversation?

· In what ways did the business setting affect the transactional communication process?