Michelle was made the lead of a team that is tasked with developing a patient triage system. Everyone in the diverse practice where she works--from doctors to medical office assistants--plays a role in the successful implementation of the system, which is geared toward reducing the wait times for patients to be treated. Michelle is anxious, because this is her first time as team lead. She also did not select the team members personally. Rather, some of them were "volunteered" and have been vocal in their disapproval at being forced to participate. They are all invested, though, in the welfare of the patients who come through the practice.

Question

Review the ten proven strategies for building high-performance teams in your text. Given the scenario above, which one of the strategies do you believe would best help Michelle to ultimately achieve synergy with her team? Explain the reasoning behind your strategy selection.