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Metropolis Health System (MHS) uses a basic work week of 40 hours throughout the system. Thus one full-time employee works 40 hours per week. MHS also uses a standard 24-hour scheduling system of three 8-hour shifts. The Admissions manager needs to compute the staffing requirements to fill his departmental positions. He has more than one Admissions office staffed within the system. The West Admissions office typically has two Admissions officers on duty during the day shift, one Admissions officer on duty during the evening shift, and one Admissions officer on duty during the night shift. The day shift also has one clerical person on duty. Staffing is identical for all seven days of the week.

- Set up a staffing requirements worksheet, using the format in Exhibit 9–4.

- Compute the number of FTEs required to fill the Admissions officer position and the clerical position at the West Admissions office.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92489637

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