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Memo Overview

For short formal reports that stay within organizations, the memo format is appropriate. Begin with the essential information, move into the body, and then conclude. If it is assumed the reader is familiar with the topic, memos are written with a direct approach. Memos use an informal tone. Headings, subheadings, and bullets help make memos read with clarity and conciseness. Memos possess a distinct format; they use standard headings: Date, To, From, and Subject (double-line space between these headings):

To: Type the first and last name of the receiver (or a group name, when applicable). It is acceptable to include a title after the receiver's name and a comma, for example: "Dr. Schreihans, Business Professor."

From: Type your first and last name.If you included a title after the receiver's name, include a title after your name. Initials may be required here also. Initials after your name validate the document.

Subject: Include a descriptive subject line.

Memos can also include the titles of "RE:" to indicate response to a subject, and "CC:" to indicate names of people who will receive a copy of the memo. "RE:" and "CC:" when used, should contain associated information. Students not familiar with memos are encouraged to read associated sections in the assigned textbook chapter. In the "real-world" always check to find out what the organization's policies are on memo formats.

Part 1: Cluster Diagram, Outline, and Memo

When reviewing an employment cover letter, analyze these three audiences and their different perspectives; (1) students, (2) instructors, and (3) employers. If a example letter is needed for analogy, search the textbook and/or the Internet. Organize the outcomes of this analogy using a mind-mapping technique/cluster diagram. Turn the diagram into an outline; turn the outline into a standard memo (1 page). Direct this memo to your instructor. Submit the completed outline and memo to Turnitin. This submission should be formatted as one document. Outline Page 1; Memo Page 2. Check the finished memo's readability. Make sure readability lies within an 8-12 range. Note the readability level at the bottom of the memo.

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