Measuring Customer Satisfaction Paper: Research the text, library, and Web sources for the best practices in measuring customer satisfaction. In a 2-3 page paper (* excluding cover and reference page), explain your findings and link them to your current organization's practices for measuring customer satisfaction. Identify whether your company's direction meets or exceeds what the best practices advocate. Make sure you provide at least three supporting sources.

Suggested Outline:

Cover page*
Introduction
Identification of best practices
Types of industries
Linkage to your organization's practices
Recommendations for your organization to improve on
References* (at least three)